Refund Policy

For Digital Success Hub (DSH)

At Digital Success Hub (DSH), we are committed to delivering high-quality digital products that support your journey in digital marketing, business growth, and personal development. To ensure clarity and transparency, this policy outlines your rights and responsibilities regarding refunds.

1. Nature of Digital Products

All DSH products are digital and delivered instantly upon purchase. This includes, but is not limited to, eBooks, templates, courses, and guides. Due to the downloadable and consumable nature of digital content, all sales are final. We do not offer refunds, exchanges, or cancellations once a product has been accessed.

2. Make Informed Decisions

Before purchasing, please carefully review product descriptions, features, and compatibility. If you have questions or require clarification, we encourage you to contact our support team before completing your transaction.

We are here to help you make the right choice for your needs.

3. Exceptions for Technical Errors

Refunds will only be considered under the following exceptional circumstances:

You did not receive access to the product due to a technical error on our part.
A duplicate transaction occurred due to a system glitch.

To request a refund in these rare cases, you must contact us in writing within 7 days of purchase, including your order details and evidence of the issue. All refund decisions are made at the sole discretion of DSH.

4. Technical Support

If you experience technical difficulties accessing or using a product, please contact our support team promptly. We are committed to resolving issues quickly so you can make full use of your purchase.

5. Prohibited Activities

Unauthorised sharing, copying, or distribution of DSH digital products is strictly prohibited. Any such action will result in the immediate forfeiture of support and may lead to legal proceedings to protect our intellectual property.

6. Changes to This Policy

We reserve the right to amend this refund policy at any time. Any updates will be published on our website and take effect immediately. By continuing to use our products, you agree to the terms of the current policy.